Job Opportunities

Lakeside HOPE House

Lakeside HOPE House provides tangible, compassionate assistance and care to those in the Guelph community through immediate relief and ongoing support. Our goal is to foster a greater level of independence by delivering front-line services and support that allow our community members to maintain their dignity and choice. This is accomplished through a diverse range of programs and services including choice-based Food and Clothing Markets, HOPE Stylin’ Haircuts, a community Edu-Kitchen, the Guelph Community Backpack Project, a Café, HOPE for the Holidays program, and other programs to all Guelph residents (including children) living in poverty.

Communications and Events Lead

Job Purpose

The Communications and Events Lead plays a crucial role in supporting the organization of our fundraising events and growing our digital presence. This role is key in keeping the community, volunteers and donors connected and up-to-date as well as advocating for change. This role supports the Volunteer Event Chairs and their Committees in the effective delivery of fundraising, community building, and celebratory events. This position reports to the Community Engagement Manager at HOPE House.


Duties and Responsibilities

Communications (12 hours/week)

  • Develop and implement a communications plan including marketing, public relations, social media, education and advocacy
  • Create, manage and grow HOPE House’s social media presence (LinkedIn, Twitter, Facebook, and Instagram)
  • Create, manage and develop HOPE House print materials (e.g., annual report, Friends of HOPE House brochure, HOPE House brochure)
  • Write impactful, donor-focused communications that emphasizes the impact of donations in HOPE House brochures, the annual report and on social media
  • Develop content for, update and maintain HOPE House website
  • Develop and distribute newsletters (volunteer newsletter once per month, general newsletter twice per month)
  • Capture and disseminate community members stories and support community members in building public speaking and presentation skills to amplify the voices of individuals and families living in poverty
  • Maintain a clear and consistent organizational brand
  • Reinforce HOPE House reputation in community as a networker and collaborator
  • Research suitable links/posts for sharing with different HOPE House audiences (i.e. donors, volunteers, community members and the public) that provide education on the realities of poverty and/or advocate for system change
  • Develop key messages and responses for media inquiries

Event support (10 hours/week)

  • Support the development and implementation of engaging fundraising events that will achieve revenue goals while building relationships with the community
  • Ensure that the critical paths and timelines for event execution are met
  • Support Volunteer Event Chairs and their Committees, and other staff to complete all deliverables, adjust plan and manage contingency efforts and resources as required
  • Proactively identify new ways to improve the event experience and achieve best practices for event coordination
  • Manage the promotion of events via marketing materials, the HOPE House website, press releases, advertising and social media
  • Maintain detailed records of events
  • Create and manage event budgets in conjunction with Event Chairs.
  • Plan and launch annual HOPE House birthday celebration
  • Ensure compliance with insurance, legal, health and safety obligations during events
  • Act as the liaison between the Volunteer Event Committee and HOPE House
  • Ensure event evaluations are conducted
  • Develop and maintain a standard operating procedure for events (e.g. event guides and key activity milestones)
  • Support committee in creating a database of event participants for future communications

Administration (2 hour/week)

  • Writes a monthly report for the Executive Director to bring to the Board
  • Picks up and distributes mail weekly
  • Places office supply order on an as needed basis
  • Maintains HOPE House bulletin boards (e.g. Health and Safety, Community and HOPE House)
  • Creates and posts all signs in building


  • Be of legal working age and eligible to work in Canada
  • Have a valid G driver’s license

Competencies and Skills Required

  • Exceptional organizational, interpersonal and problem-solving skills
  • Strong communication skills
  • Working knowledge of WordPress websites and ability to make modifications
  • Passion for creating social content and donor communications based on your understanding of social media platforms
  • Proven success meeting event revenue goals, building and maintaining Volunteer Event Committee membership
  • Ability to motivate and guide effective teams of volunteers and colleagues toward a common vision where not only goals are met, but everyone feels respected and a part of the success
  • Experience with online/virtual events would be an asset
  • Thrives in a fast-paced environment where you balance multiple priorities
  • Ability to work independently and well with others
  • Ability to work with and show sensitivity to vulnerable populations and marginalized groups
  • Working knowledge of poverty (i.e. generational, situational, working poor)
  • Provision of a vulnerable sector police check

Working Conditions

  • This permanent part-time position reports to the Community Engagement Manager
  • This position works 24 hours per week plus an additional 5 hours per week during the weeks leading up to key events
  • Hours are flexible and include some evening and weekend hours
  • Compensation: $17.80/hour
  • Eligible to participate in Group RRSP and health benefits plan
  • Three weeks vacation
  • Start date: Monday, June 15th, 2020

Direct Reports

  • Some volunteer supervision

HOPE House is an equal opportunities employer, commited to employment equity. HOPE House values diversity and invites all qualified candidates to apply. Please let us know if you need any accommodations throughout the hiring process.


Resumes will be accepted until Friday, May 22, 2020 at 4 pm

Please send to Attn: Mary Jackson