Please fill out our intake form to request an appointment for food delivery or for counselling, paralegal or income tax services.
Changes to Food Market during COVID-19
HOPE House’s Food Market operates on an appointment-based system. The first step is to register with HOPE House as a community member. You will be asked for your source(s) of income, but there is no income testing or eligibility criteria other than being a resident of Guelph or Wellington County. The registration process is in place to support reporting and tracking purposes.
Registration can be done by emailing firstname.lastname@example.org. The Intake Worker will email you a form to download, fill in, and email back. If you do not have access to a computer, you can register over the phone (519-265-4299) with one of the intake staff (Bang Ly or Bob Moore) – Monday to Wednesday from 9 am to 4 pm and Thursday from 9 am to 6 pm.
Registered community members can book a food market appointment once each month by calling 519-265-4299 ext. 21 or emailing email@example.com. Prior to your food market appointment, you will be contacted by HOPE House to take your grocery order. The order will be packed by one of our volunteers, while you wait in the cafe area. This helps to maintain safe social distancing, and to keep you and our staff safe during these times.
A Choice-Based Community Food Pantry at Lakeside HOPE House in Guelph
No one in our community should have to choose between healthy food, a clean home, or necessary hygiene products.
Unfortunately, that is often the reality for families living in poverty.
The HOPE House Food Market is here to ensure that everyone in Guelph can provide their family with nutritious meals and household necessities.
The Food Market is a free, choice-based pantry open to both working and non-working individuals and families who need a helping hand. Community members are free to shop the market for food and other items while receiving guidance from our volunteers on how to make the most of their budget.
Donate here to support the Food Market and other powerful programs.
How the Food Market Works
The Market is a welcoming place where people are free to choose what’s best for them and their families.
Each family who visits the Food Market receives a certain number of “bucks” to spend on the items of their choice during their appointment (families with infants and young kids also receive separate bucks especially for baby products.) The “prices” are equivalent to the retail cost of groceries.
Our volunteers are on hand to help community members budget and tally their bucks, while raising awareness of and encouraging healthy choices. Some volunteers pass along tips and recipes from our Edu-Kitchen programs.
The Market is designed to empower community members to fill their cart and shop with dignity. Allowing the freedom of choice minimizes food waste and creates awareness of budgeting for healthy meals.
What’s in Stock?
- Fresh fruits and vegetables from local farms, including the Harvest of HOPE garden
- Non-perishable food items like noodles, canned fruits and vegetables, and soups
- Hygiene products like body wash, shampoo, and feminine products
- Cleaning products like dish soap and laundry detergent
- Baby products like diapers, wipes, and formula
Visit the Food Market
Our Food Market is open:
Tuesday: 10am – 3pm
Wednesday: 10am – 3pm
Thursday: 1pm – 4pm
To visit our Food Market, book an appointment to the market by calling our Reception at 519-265-4299. You are welcome to take a seat in our café and enjoy a warm drink and a snack before you go.
Not sure what to expect? Check out this video to see what a shopping trip looks like at HOPE House. Our volunteers are always there to answer any questions and lend a hand.
Volunteer or Donate
The Food Market relies on the support of generous volunteers in our community.
For volunteer inquiries please contact Gillian Cornell, Immediate Relief Manager at firstname.lastname@example.org.
You can support us in providing these powerful programs by donating here.